1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Date of birth
• National ID / Iqama
• Driving license details
• Uploaded identity documents

b. Account Information

• Login credentials
• Profile data
• Booking history
• Lease and rental records

c. Location Data

We may collect real-time or periodic location data using GPS and other technologies for:

• Vehicle security
• Fraud prevention
• Recovery purposes
• Service optimization

d. Technical Information

• IP address
• Device type
• Operating system
• App usage data
• Cookies and analytics data

2. Payment Information

RENTEE does not collect or store your payment card or banking details.

All payments are processed securely through third-party payment gateways . These providers are responsible for handling your payment data according to their own privacy policies

3. How We Use Your Information

We use your data to:

• Create and manage your account
• Verify your identity
• Process bookings
• Facilitate leasing and rental services
• Communicate with you
• Improve our services
• Prevent fraud
• Ensure platform security
• Comply with Saudi laws

4. Sharing Your Information

We may share your data with:

• Fleet partners (to fulfill your bookings)
• Insurance partners
• Identity verification providers
• Payment service providers
• Legal and regulatory authorities (if required)
• We do not sell your personal data.

5. Data Storage & Security

We use appropriate technical and organizational security measures to protect your data against:

• Unauthorized access
• Loss
• Misuse
• Disclosure

However, no digital system is 100% secure

6. Data Retention

We retain your personal data only for as long as necessary to:

• Provide our services
• Meet legal requirements
• Resolve disputes
• Enforce agreements

7. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your account
• Withdraw consent (where applicable)

Some rights may be limited by Saudi laws.

8. Cookies & Tracking

We use cookies and similar technologies to:

• Improve user experience
• Analyze usage
• Remember preferences

You may control cookies through your browser settings.

9. Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for their privacy practices.

10. Children’s Privacy

RENTEE services are not intended for users under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform indicates acceptance.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

support@rentee.sa